Questions
Answers, without the hedging
These are the questions people actually ask us, answered as plainly as the subject allows. Where the honest answer is "it depends on your state," we say that rather than guessing.
About this service
Is this a law firm?
No. Facial Injury is a free service that connects people to independent attorneys handling facial trauma, scarring, and disfigurement claims. We don't practice law, don't give legal advice, and nobody here is your lawyer.
What does it cost?
Nothing. We're paid a flat advertising fee by the firms we refer to. It doesn't scale with your case and never comes out of a recovery.
The insurance company already made an offer. Should I wait?
Almost certainly. Facial injuries take twelve to eighteen months to reach their final appearance, and an early offer is priced on an injury nobody has seen the end of yet. Settling is permanent.
What's the most useful thing I can do right now?
Photograph the injury properly and consistently, starting today, and keep doing it. It costs nothing and it's the evidence that can't be recreated later.
Will you sell my information?
We share your submission with the law firm we refer you to and the providers who transmit and store it. We don't sell it to marketing lists or data brokers, and you can revoke consent to be contacted at any time.
Everything else, by page
Each of these is answered on the page that covers it, in context.
- The dog belongs to a friend. I don't want to sue them.A dog bit my face
- The owner says the dog was provoked.A dog bit my face
- The dog was a stray or the owner has no insurance.A dog bit my face
- How long do I have?A dog bit my face
- The insurer wants to settle now and the scar looks okay. Should I?I have permanent scarring
- Will insurance cover scar revision surgery?I have permanent scarring
- How much is a facial scar worth?I have permanent scarring
- Can I claim for the emotional effect?I have permanent scarring
- The numbness isn't painful. Is it worth including?I broke a bone in my face
- My nose was broken but they said it healed fine. It doesn't look the same.I broke a bone in my face
- I was assaulted. The person who hit me has no money.I broke a bone in my face
- It happened at work. Is workers' comp all I get?My face was burned
- The manufacturer wants the product back to investigate.My face was burned
- It was a cosmetic procedure — a laser or a chemical peel.My face was burned
- Is there a chart for scar values?How disfigurement is valued
- Does makeup coverage reduce what I can claim?How disfigurement is valued
- What if revision surgery fixes it completely?How disfigurement is valued
- Should I stop posting on social media?Documenting it properly
- My doctor won't say whether it's permanent.Documenting it properly
- I didn't take any photos early on. How bad is that?Documenting it properly
- Can I reopen a settlement if I need more surgery later?Paying for future surgery
- How is future cost calculated when nobody knows exactly?Paying for future surgery
- What if I don't want more surgery?Paying for future surgery
- The insurer says they'll evaluate once I'm done treating. Does that pause the clock?The deadlines
- My child was injured years ago. Are we too late?The deadlines
- What if the scarring got worse over time?The deadlines
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